3cx Chapter 13: Security & Anti-fraud

This chapter of this guide should be the first in your mind when time comes to deploy a production system. Security first is a key principle to ensure uninterrupted operation of any system.

Learning Material

Key Takeaways

Starting from the more general areas of how to do SIP securely, and how to secure a PBX, we moved into some of the security and anti-fraud facilities that come with 3CX.

Taking advantage of the 3CX IP White and Black list facilities we can make sure only the right people have contact with our PBX. An automated Blacklist shared between all the 3CX customers that choose to opt-in to it helps to thwart global threads quickly.

Blocking Anonymous callers secures your system from attacks and your users from fraud.

Finally we looked at how we can control access via a proper password policy, an IP based access control policy, and how to integrate 3CX with our company’s SSO providers and went through our “Don’t be that guy” blog series with key advice on keeping your system secure.

3cx Chapter 13: Security & Anti-fraud

Security is a very important issue for any business of any size. 3CX has in-built security features including Anti-hacking, TLS certificates, SIP Authentication, and IP Blacklist.