Nach (Neu-)Installation des Atera Clients wird PC nicht angezeigt
Wenn Atera auf einem PC bereits installiert war und nach der Neuinstallation (nach Wiederherstellung Backup bsw.), dann muss Atera vollständig deinstalliert werden.
Zum vollständigen Entfernen des alten Atera Agents bitte dieses Skript ausführen als Administrator im Powershell (ISE bietet sich hier an).
Function Get-UninstallCodes ([string]$DisplayName) {
'HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall', 'HKLM:SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall' | ForEach-Object {
Get-ChildItem -Path $_ -ErrorAction SilentlyContinue | ForEach-Object {
If ( $(Get-ItemProperty -Path $_.PSPath -Name 'DisplayName' -ErrorAction SilentlyContinue) -and ($(Get-ItemPropertyValue -Path $_.PSPath -Name 'DisplayName' -ErrorAction SilentlyContinue) -eq $DisplayName) ) {
$str = (Get-ItemPropertyValue -Path $_.PSPath -Name 'UninstallString')
$UninstallCodes.Add($str.Substring(($str.Length - 37),36)) | Out-Null
}
}
}
}
Function Get-ProductKeys ([string]$ProductName) {
Get-ChildItem -Path 'HKCR:Installer\Products' | ForEach-Object {
If ( $(Get-ItemProperty -Path $_.PSPath -Name 'ProductName' -ErrorAction SilentlyContinue) -and ($(Get-ItemPropertyValue -Path $_.PSPath -Name 'ProductName' -ErrorAction SilentlyContinue) -eq $ProductName) ) {
$ProductKeys.Add($_.PSPath.Substring(($_.PSPath.Length - 32))) | Out-Null
}
}
}
Function Get-ServiceStatus ([string]$Name) { (Get-Service -Name $Name -ErrorAction SilentlyContinue).Status }
Function Stop-RunningService ([string]$Name) {
If ( $(Get-ServiceStatus -Name $Name) -eq "Running" ) { Write-Output "Stopping : ${Name} service" ; Stop-Service -Name $Name -Force }
}
Function Remove-StoppedService ([string]$Name) {
$s = (Get-ServiceStatus -Name $Name)
If ( $s ) {
If ( $s -eq "Stopped" ) {
Write-Output "Deleting : ${Name} service"
Start-Process "sc.exe" -ArgumentList "delete ${Name}" -Wait
}
} Else { Write-Output "Not Found: ${Name} service" }
}
Function Stop-RunningProcess ([string]$Name) {
$p = (Get-Process -Name $_ -ErrorAction SilentlyContinue)
If ( $p ) { Write-Output "Stopping : ${Name}.exe" ; $p | Stop-Process -Force }
Else { Write-Output "Not Found: ${Name}.exe is not running"}
}
Function Remove-Path ([string]$Path) {
If ( Test-Path $Path ) {
Write-Output "Deleting : ${Path}"
Remove-Item $Path -Recurse -Force
} Else { Write-Output "Not Found: ${Path}" }
}
Function Get-AllExeFiles ([string]$Path) {
If ( Test-Path $Path ) {
Get-ChildItem -Path $Path -Filter *.exe -Recurse | ForEach-Object { $ExeFiles.Add($_.BaseName) | Out-Null }
}
}
# Mount HKEY_CLASSES_ROOT registry hive
New-PSDrive -Name HKCR -PSProvider Registry -Root HKEY_CLASSES_ROOT | Out-Null
#######
# START: Information gathering
#######
# Get MSI package codes from the uninstall key
$UninstallCodes = New-Object System.Collections.ArrayList
'AteraAgent', 'Splashtop for RMM', 'Splashtop Streamer' | ForEach-Object { Get-UninstallCodes -DisplayName $_ }
# Get product keys from the list of installed products
$ProductKeys = New-Object System.Collections.ArrayList
'AteraAgent', 'Splashtop for RMM', 'Splashtop Streamer' | ForEach-Object { Get-ProductKeys -ProductName $_ }
# Define all the directories we'll need to cleanup at the end of this script
$Directories = @(
"${Env:ProgramFiles}\ATERA Networks",
"${Env:ProgramFiles(x86)}\ATERA Networks",
"${Env:ProgramFiles}\Splashtop\Splashtop Remote\Server",
"${Env:ProgramFiles(x86)}\Splashtop\Splashtop Remote\Server",
"${Env:ProgramFiles}\Splashtop\Splashtop Software Updater",
"${Env:ProgramFiles(x86)}\Splashtop\Splashtop Software Updater",
"${Env:ProgramData}\Splashtop\Splashtop Software Updater"
)
# Get all possible relevant exe files so we can make sure they're closed later on
$ExeFiles = New-Object System.Collections.ArrayList
"${Env:ProgramFiles}\ATERA Networks" | ForEach-Object { Get-AllExeFiles -Path $_ }
# Define a list of services we need to stop and delete (if necessary)
$ServiceList = @(
'AteraAgent',
'SplashtopRemoteService',
'SSUService'
)
# Define a list of registry keys we'll delete
$RegistryKeys = @(
'HKLM:SOFTWARE\ATERA Networks',
'HKLM:SOFTWARE\Splashtop Inc.',
'HKLM:SOFTWARE\WOW6432Node\Splashtop Inc.'
)
#######
# END: Information gathering
#######
# Uninstall each MSI package code in $UninstallCodes
$UninstallCodes | ForEach-Object { Write-Output "Uninstall: ${_}" ; Start-Process "msiexec.exe" -ArgumentList "/X{${_}} /qn" -Wait }
# Stop services if they're still running
$ServiceList | ForEach-Object { Stop-RunningService -Name $_ }
# Terminate all relevant processes that may still be running
$ExeFiles.Add('reg') | Out-Null
$ExeFiles | ForEach-Object { Stop-RunningProcess $_ }
# Delete services if they're still present
$ServiceList | ForEach-Object { Remove-StoppedService -Name $_ }
# Delete products from MSI installer registry
$ProductKeys | ForEach-Object { Remove-Path -Path "HKCR:Installer\Products\${_}" }
# Unmount HKEY_CLASSES_ROOT registry hive
Remove-PSDrive -Name HKCR
# Delete registry keys
$RegistryKeys | ForEach-Object { Remove-Path -Path $_ }
# Delete remaining directories
#Write-Host "Waiting for file locks to be freed" ; Start-Sleep -Seconds 4
$Directories | ForEach-Object { Remove-Path -Path $_ }